Provider Connection

Provider Based Clinic Visits Guidance/Clarification

DrPatientMSF will begin following the Guidance/Clarification notification that Department of Labor & Industry (DLI) published on February 24, 2016.  This additional guidance was effective January 21, 2016, but MSF will begin using it effective as of July 1, 2016.   This rule has actually been part of the Administrative Rules of Montana (ARM) since July 1, 2013.

See ARM 24.29.1534(a) or the Montana Facility Fee Schedule at https://mtwcfeeschedule.optum.com/documentations/Professional%20Fee%20Schedule%20Instruction%20Set%2020130808.pdf on page 5.

The Guidance/Clarification can be found on the DLI website at http://erd.dli.mt.gov/Portals/54/Documents/Work-Comp-Claims/Medical-Regs/erd-dli-mr119.pdf.

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Bill Status – 1-866-274-7464

Main Phone Number 406-495-5000 or 800-332-6102

Main Fax  406-495-5020

Medical Team – 406-495-5011

Submit your Claims and/or Correspondence To
Montana State Fund
PO Box 4759
Helena, MT  59604

RMS (Bill Status)
Phone  866-274-7464
Email customer.care@risingms.com

For questions about information in this bulletin, call 800-332-6102 and ask for a member of the Medical Team.
For questions about Advanced Nurse Review contact Kym Vonada at 406-495-5389.


Medical Team

Michele Fairclough
Medical Team Leader
406-495-5362

Justin Kennedy
Nurse Manager
406-495-5417

Shannon Hadley
Provider Relations Specialist
406-495-5245

Kym Vonada
Medical Auditor
406-495-5389

Annalyn Stewart
Medical Payment Auditor
406-495-5367

Sheryl Semans
Pharmacy Liaison
406-495-5010

Susan Bomar
Medical Payment Auditor
406-495-5271

Cindy Gallus
Medical Customer Service Liaison
406-495-5189

Sherri Sprenger
Medical Customer Service Liaison
406-495-5420

Shannon Mergenthaler
Medical Customer Service Liaison
406-495-5185

Maggie Pentecost
Medical Customer Service Liaison
406-495-5322

Jamie Statton
Medical Customer Service Liaison
406-495-5386

Website Information

Montana State Fund montanastatefund.com

Department of LaborDepartment of Labor and Industry (DLI) website.
The website includes the Facility and Non-Facility Fee Schedule information as well as the Administrative Rules of Montana (ARM) and the instruction set for the Non-Facility Fee Schedule. Historical fee schedule information can also be found on this website.

If you have questions regarding the fee schedules call 406-444-6530 and someone will direct you to a DLI representative. For NPI information click here National Plan and Provider Enumeration System (NPPES)