Connections

Rate Tier Exception Threshold on New Business Reduced from $15,000 to $5,000 for the 2019 Policy Year Beginning 7/1/18

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MSF  has reduced the account size required to qualify for an exception to the system assigned rate tier for new policies and for PY17 and PY18 renewal policies. If the account qualifies, MSF will manually calculate the rate tier to ...

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2018 CSS/CSR Conference

We are pleased to host our annual CSR – CSS Conference. This two-day event is a wonderful opportunity for our Customer Service Specialists and our agency Customer Service Representatives to learn and share from one another. Register Now Day 1 ...

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New Policy and Billing System Project Update

MSF is approximately half-way through the development of the new policy and billing system. Erika Ayers, project manager, has the following to say: “Although a lot has been completed and achieved, there is still a substantial amount of work left ...

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Effective and Efficient Email Processes For Our Customers

Did you know that you can send your servicing team new applications, change requests, and policy questions through email? For Select team policies (under $15,000 in manual premium) email stfselectcss@mt.gov.  For Premier team policies (over $15,000 in manual premium) email  stfcsspremier@mt.gov. Since these emails ...

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Save the Date: Two Levels of Producer Trainings

Over the years, Montana State Fund has been dedicated to providing exceptional trainings for our incoming agents and CSR’s. All new agents are required to attend a Producer Training before they can begin writing business with MSF. However; all agents, ...

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Safety Corner

Welcome to the Safety Corner, a new article that will appear in each issue of Connections.  Look for timely and interesting safety culture topics written by our trusted Safety Management Consultants (SMC’s) MSF is committed to a strong safety presence in the state ...

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SJR27 – The Study of Montana’s Workers’ Compensation System

 The Economic Affairs Interim Committee is wrapping up its study (SJR 27) of the Montana workers’ compensation system and MSF structure. One meeting on SJ27 remains in September. Over the past year and a half, the Committee—made up of four ...

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Welcome New Employees To The Team

We are happy to introduce a number of new employees to the MSF Team. In the past few months we added five Customer Service Specialists, six Claims Examiner Trainees, a Safety Management Consultant and an Underwriter.  These team member look forward to working with ...

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