Perspectives

MSF Senior Leaders Receive Award

Sam Heigh, Laurence Hubbard and Julie Jenkinson

MSF is proud to announce that two of our senior leaders, Julie Jenkinson, Vice President of Insurance Operations and Sam Heigh, Vice President of Insurance Operations Support, recently received a Stevie® Award for Women in Business.

The Stevie Awards, are widely considered to be the world’s premier business award. Jenkinson received the Gold Award in the Leadership in Transforming Customer Engagement category and Heigh won the Silver Award in the Leadership in Operational Excellence category.

In her acceptance speech, Jenkinson paid tribute to MSF staff. “Being recognized as a leader in transforming customer engagement is an honor, for sure. But, it’s not one anyone earns single-handedly. At Montana State Fund, we are deeply committed to customer engagement and the customer experience all the way from the front desk to the CEO’s desk. I share this with all my colleagues who every day are committed to succeeding together and delivering excellence in customer service.”

Laurence Hubbard, President and CEO of Montana State Fund, said. “Besides managing their normal operations, both Julie and Sam are highly engaged sponsors of various business improvement projects. They, together with the rest of the individuals at MSF, are transforming the business towards taking our customer experience to a whole new level.”

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