Provider Connection

MSF Medical Staff Welcomes New Staff

Montana State Fund is pleased to announce two employees who will be a big part of our Medical Team.

Vice President of Operations Support
We would like to introduce our new Vice President of Operations Support, Ms. Sam Heigh. Sam assumed this position in late January 2016.  She replaces Peter Strauss who is now MSF’s new Compliance Officer.

Sam is a native Montanan who has worked at MSF for over 30 years in various positions including claim and medical management as well as several leadership roles for the past 19 years.   Sam welcomes the opportunity to meet you and work with you on the various components of medical management for our injured employees.  In the meantime please do not hesitate to contact her should you have any questions.  Sam’s contact information is or her direct line is 406- 495-5213.

Provider Relations Specialist
IMG_0440We  would also like to introduce our new Provider Relations Specialist, Shannon Hadley. She has been with MSF  for over 18 years working in the claims area.  Shannon will officially start her new position on May 31, 2016 however, she can be reached immediately at




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Bill Status – 1-866-274-7464

Main Phone Number 406-495-5000 or 800-332-6102

Main Fax  406-495-5020

Medical Team – 406-495-5011

Submit your Claims and/or Correspondence To
Montana State Fund
PO Box 4759
Helena, MT  59604

RMS (Bill Status)
Phone  866-274-7464

For questions about information in this bulletin, call 800-332-6102 and ask for a member of the Medical Team.
For questions about Advanced Nurse Review contact Kym Vonada at 406-495-5389.

Medical Team

Michele Fairclough
Medical Team Leader

Justin Kennedy
Nurse Manager

Shannon Hadley
Provider Relations Specialist

Kym Vonada
Medical Auditor

Annalyn Stewart
Medical Payment Auditor

Sheryl Semans
Pharmacy Liaison

Susan Bomar
Medical Payment Auditor

Cindy Gallus
Medical Customer Service Liaison

Sherri Sprenger
Medical Customer Service Liaison

Shannon Mergenthaler
Medical Customer Service Liaison

Maggie Pentecost
Medical Customer Service Liaison

Jamie Statton
Medical Customer Service Liaison

Website Information

Montana State Fund

Department of LaborDepartment of Labor and Industry (DLI) website.
The website includes the Facility and Non-Facility Fee Schedule information as well as the Administrative Rules of Montana (ARM) and the instruction set for the Non-Facility Fee Schedule. Historical fee schedule information can also be found on this website.

If you have questions regarding the fee schedules call 406-444-6530 and someone will direct you to a DLI representative. For NPI information click here National Plan and Provider Enumeration System (NPPES)