Provider Connection
Update Your Records: ACS Has Changed To “Conduent”
May 5, 2017
ACS has changed to Conduent. There is now a new fax number and email address. Please begin to use the new email address immediately. The old email MSFBillReviewInquiries@xerox.com will only route emails until the end of May.
Updated Fax number – 863-669-2062
Updated Email address – MSFBillReviewInquiries@Conduent.com
Phone number – 888-208-2116
For reconsideration of a denied or reduced payment, please respond in writing to:
Attn: Provider Services
PO Box 4427
Helena MT 59604
Please include:
1. What specifically you wish reconsidered
2. A copy of this Review Analysis
3. And. Supporting documentation
