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    August 21, 2018

    2018 CSS/CSR Conference

    We are pleased to host our annual CSR – CSS Conference. This two-day event is a wonderful opportunity for our Customer Service Specialists and our agency Customer Service Representatives to learn and share from one another.

    Register Now

    Day 1 – Monday, October 1, 2018  9:00 a.m. – 11:00 a.m. Workers’ Comp 101 (Location – Montana State Fund)  11:30 a.m. Welcome Lunch (Location – Great Northern Hotel)  12:45 p.m. – 5:00 p.m. Continuing Education (Location – Great Northern Hotel) * Common Class Code Misconceptions * Policy and Renewal Essentials * MSF’s New Policy and Billing System Preview * MSF’s Rebrand and the Customer Experience  6:00 p.m. Dinner at the Great Northern Hotel  Day 2 – Tuesday, October 2, 2018  7:30 a.m. Continental Breakfast (Location – Great Northern Hotel)  8:00 a.m. – 12:15 p.m. Continuing Education (Location – Great Northern Hotel) * Ethics * Workers’ Comp Claims * Cyber Security * Safety in the Workplace We look forward to another productive conference. If you have questions, please contact Heather Domme (406) 495-5455.