Effective January 1, 2019, Rising Medical Solutions (RMS) will be our new bill review and payment vendor. We believe this partnership will make the bill review process timelier and more accurate for our providers and claim examiners. One major enhancement that RMS offers, is the ability for electronic billing and the issuance of electronic funds transfer payments.

In addition, RMS is staffed with Certified Professional Coders (CPC’s) and nursing staff which we expect to mean a higher level of accuracy when reviewing your bills for payment.

We are working hard to ensure a smooth and easy transition with as little interruption and changes to your business processes as possible.

Below is a transition timeline

• Up to December 15, 2018: Providers continue to contact CONDUENT/ACS about payment status or bill review. Contact CONDUENT/ACS at 888-208-2116 or by emailing: MSFBillReviewInquiries@Conduent.com.
• December 15 – 31, 2018: Contact Montana State Fund directly at 406-495-5011 about payment status or bill review :CONDUENT/ACS (our current vendor) will cease bill review services and the processing of bills and payments. (Completion of our billing process with them is 12/31/18).
• January 1, 2019: Rising Medical Solutions (RMS) will begin automated and standardized bill review and payment services to MSF. (We will provide RMS contact information in the future).
• 2018 1099’s:  ACS/Conduent will process them.

Click to view Medical Bill Review FAQ

If you have any further questions about the change from Conduent/ACS to RMS, please contact Michele Fairclough at 406-495-5362.