Provider Bulletin

The Usual Stuff

Bill Status For bill status please call ACS at 1-888-208-2116. If possible, please allow 30 days before calling as processing may take up to 30 days.

Requests for Reconsideration When you are requesting a reconsideration or re-evaluation of a bill that has been previously processed, you will need to submit a copy of the bill, the EOR and any documentation to support the charges and mail to:

Montana State Fund PO Box 4759 Helena, MT  59604

You can also fax your request to 406-495-5020. Reconsiderations/Re-evals may take up to 30 days to process

Bill Status – 1-877-591-8028

Main Phone Number 406-495-5000 or 800-332-6102

Main Fax  406-495-5020

Medical Team – 406-495-5011

Submit your Claims and/or Correspondence To
Montana State Fund
PO Box 4759
Helena, MT  59604

ACS (Bill Status)
Phone  888-208-2116

For questions regarding
: Information in this bulletin, call 800-332-6102 and ask for a member of the Medical Team. Advanced Nurse Review, Kym Vonada at 406-495-5389.

Medical Team

Michele Fairclough
Medical Team Leader

Heather O’Hara
Nurse Manager

Justin Kennedy
Medical Management Specialist

Shannon Hadley
Provider Relations Specialist

Kym Vonada
Medical Auditor

Annalyn Stewart
Medical Payment Auditor

Susan Bomar
Medical Payment Auditor

Cindy Gallus
Medical Customer Service Liaison

Sherri Sprenger
Medical Customer Service Liaison

Shannon Mergenthaler
Medical Customer Service Liaison

Maggie Pentecost
Medical Customer Service Liaison

Jamie Statton
Medical Customer Service Liaison

Website Information

Montana State Fund

Department of LaborDepartment of Labor and Industry (DLI) website.
The website includes the Facility and Non-Facility Fee Schedule information as well as the Administrative Rules of Montana (ARM) and the instruction set for the Non-Facility Fee Schedule. Historical fee schedule information can also be found on this website.

If you have questions regarding the fee schedules call 406-444-6530 and someone will direct you to a DLI representative. For NPI information click here National Plan and Provider Enumeration System (NPPES)