Connections

Save the Date For MSF’s 2018 CSS/CSR Conference: Monday, October 1 – Tuesday, October 2, 2018

Montana State Fund is pleased to host our annual CSR – CSS Conference. This two-day event is a wonderful opportunity for our Customer Service Specialists and our agency Customer Service Representatives to learn and share from one another. 

Day 1 – Monday, October 1, 2018

  9:00 a.m. – 11:00 a.m. Workers’ Comp 101 (Location – Montana State Fund)

  11:30 a.m. Welcome Lunch (Location – Great Northern Hotel)

  12:45 p.m. – 5:00 p.m. Continuing Education (Location – Great Northern Hotel)
* Common Class Code Misconceptions
* Policy and Renewal Essentials
* MSF’s New Policy and Billing System Preview
* MSF’s Rebrand and the Customer Experience

  6:00 p.m. Dinner at the Great Northern Hotel

  Day 2 – Tuesday, October 2, 2018

  7:30 a.m. Continental Breakfast (Location – Great Northern Hotel)

  8:00 a.m. – 12:15 p.m. Continuing Education (Location – Great Northern Hotel)
 * Ethics
* Workers’ Comp Claims
* Cyber Security
* Safety in the Workplace

We look forward to another productive conference.  If you have questions, please contact Heather Domme (406) 495-5455

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