Provider Bulletin

The Provider Bulletin is an online informative newsletter geared towards our medical providers. We produce the newsletter twice year. If you are not on the e-mail list sign up to receive it.

Medical Bill Review Services

We have started the request for proposal (RFP) for medical bill review services. The RFP was issued on November 1, 2017 and proposals are due by December 15, 2017. We currently contract with ACS/Conduent for these services. We hope to ...

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Save The Date – 18th Annual Medical Conference

Montana State Fund will hold our 18th Annual Medical Conference on May 31 – June 1, 2018 at Helena’s Radisson Colonial Hotel. Continuing education credits and contact hours will be available for: • Medical Professionals • Pharmacy Professionals • Vocational ...

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Vocational Rehabilitation

INVJA, INVTR, INVMI: New codes have been implemented for the Investigative Job Analysis, and travel time and mileage associated with this service. INVJA    Investigative Job Analysis INVTR   Travel time associated with the investigative job analysis INVMI   Mileage associated with the ...

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Bill Status/Billing Changes/Resubmissions

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Bill Status Please contact Conduent (previously ACS) for Bill Status. Please give 30 days before seeking a bill status or sending in a rebill.  If you are not satisfied with the information from Conduent or have further questions that they ...

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Independent Medical Evaluations (IME’s)

IME: Montana State Fund has been using 99499 for a number of years to indicate Independent Medical Evaluation (IME) services that are provided by non-contracted physicians.  99499 should only be used for IME services and Psychological Pre-surgical evaluations. 99499 is ...

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Kenneth Devers v. Montana State Fund

 Summary: Petitioner contends that he suffered a compensable injury because, although he drank before his accident, alcohol was not the major contributing cause of his accident, and his employers knew about his drinking and did not make a genuine attempt ...

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Bill Status – 1-877-591-8028

Main Phone Number 406-495-5000 or 800-332-6102

Main Fax  406-495-5020

Medical Team – 406-495-5011

Submit your Claims and/or Correspondence To
Montana State Fund
PO Box 4759
Helena, MT  59604

ACS (Bill Status)
Phone  888-208-2116
Email  MSFBillReviewInquiries@Conduent.com

For questions regarding
: Information in this bulletin, call 800-332-6102 and ask for a member of the Medical Team. Advanced Nurse Review, Kym Vonada at 406-495-5389.


Medical Team

Michele Fairclough
Medical Team Leader
406-495-5362

Heather O’Hara
Nurse Manager
406-495-5458

Justin Kennedy
Medical Management Specialist
406-495-5417

Shannon Hadley
Provider Relations Specialist
406-495-5245

Kym Vonada
Medical Auditor
406-495-5389

Annalyn Stewart
Medical Payment Auditor
406-495-5367

Susan Bomar
Medical Payment Auditor
406-495-5271

Cindy Gallus
Medical Customer Service Liaison
406-495-5189

Sherri Sprenger
Medical Customer Service Liaison
406-495-5420

Shannon Mergenthaler
Medical Customer Service Liaison
406-495-5185

Maggie Pentecost
Medical Customer Service Liaison
406-495-5322

Jamie Statton
Medical Customer Service Liaison
406-495-5386

Website Information

Montana State Fund montanastatefund.com

Department of LaborDepartment of Labor and Industry (DLI) website.
The website includes the Facility and Non-Facility Fee Schedule information as well as the Administrative Rules of Montana (ARM) and the instruction set for the Non-Facility Fee Schedule. Historical fee schedule information can also be found on this website.

If you have questions regarding the fee schedules call 406-444-6530 and someone will direct you to a DLI representative. For NPI information click here National Plan and Provider Enumeration System (NPPES)