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    February 28, 2018

    Welcome Customer Service QA Specialist/ Underwriter 1

    Congratulations to Deb Brotherton for her promotion to Customer Service QA Specialist/ Underwriter 1. Deb has 26 years of underwriting experience, both with MSF and other workers’ compensation carriers.  She has served in the quality assurance role for 4 years, assisting our Customer Service Specialists with a variety of technical questions and issues. In her new role, Deb will join the underwriting team and report directly to Suzie Shute.  She will also continue to ensure the quality of services provided to customers and agents by our customer service specialists. Please join us in congratulating Deb on her promotion.